Help - Plans
- Q. What are plans?
- A: Our plans offer you incredible value. With Vodafone plans everyone gets a bonus! Bonuses can include Free FacebookTM, Maktoob, & Okrut, Free MBs, Free Family & Friends Minutes and SMS. The bigger the plan the more bonuses and value you can expect.
- Q. What are Family & Friends minutes?
- A: Family & Friends minutes are minutes that you can use to make domestic calls to other Vodafone Qatar numbers free of charge.
- Q. How can I check my account balance?
- A: By dialling *100#, and then pressing ‘1' for check balance. We will then send you an SMS which includes your plan, bonus and Add-on balances.
- Q. Can I move between Red (prepaid) and Freedom (monthly payment) Plans after I have signed up?
- A: Yes, you can change your plan any time for free. Call our Customer Care Team on 800 7111 or 111 from your Vodafone mobile.
- Q. Do I get bonuses every time I load a plan?
- A: Yes, however the bonus value you get will vary depending on the plan you are on. View our Red Plans and Freedom Plans.
- Q. How long is my plan valid for?
- A: Every time a plan is added to your account, your balance and any bonuses that you get will be extended for another 60 days.
- Q. Is there a limit to the call duration I can make?
- A: Yes, 120 minutes is the maximum duration per call.
- Q. Can I transfer credit to another Vodafone customer?
- A: You cannot transfer credit to another customer. However if you have activated a Vodafone Money Account, you can buy a Red Plan as a gift for someone else. To find out more about a Vodafone Money Account click here.
