Help
- What are Vodafone minutes?
- What are the standard national call and SMS rates?
- How often will I be charged for a plan, and how will I make payment?
- How do I load a new Red plan?
- What amounts can I load onto Red and how long is the validity?
- Can I buy Red online?
- What is an electronic load?
- How do I use the electronic load method to buy Vodafone plans?
- How will I know that I have received an amount on my phone?
- Can I roam automatically or do I need to have my phone set up for Roaming?
- Is data roaming currently available with Vodafone?
- Can I check my balance while I’m roaming?
- How do I record a personal greeting?
- How do I turn off voicemail?
- How do I access my voicemail messages?
- How do I Activate my iPhone?
- How do I set Web APN on my iPhone?
- How can I check which version of the iPhone software I am using on my iPhone?
- Why the change in numbers? Why do we need another digit?
- How will my phone number change?
- When is it happening? Will there be an interruption of service?
- What is the Vodafone Service Centre?
- For which phones do you provide aftersales service?
- My phone is not in the above list – what do I do?
- Can I use Mobile Broadband on Red and Freedom?
- What devices can I use with Mobile Broadband?
- I want to use other connection software (e.g. the one that came with my 3G enabled notebook). What are the settings for Mobile Broadband?
- How do I reach customer care?
- How long will it take for me to get my new Vodafone SIM in the mail?
- How can I raise a complaint with ictQATAR?
- Can I access the Mobile Internet from any phone?
- Can I configure my phone manually for Mobile Internet if my phone does not support the automatic reception of the settings?
- Do all Vodafone customers get the free 10MB of Mobile Internet?
- How much will my number cost?
- What do Vodafone numbers start with?
- How do I reserve a Vodafone number?
- What are Freedom Accounts?
- If I don't have a credit card can I still get a Freedom account?
- How does a Freedom Account with No Limit work?
- How much is the BlackBerry service?
- What do you mean by ‘as much internet and email as you like’?
- Is there a set up fee or minimum period?
- What is Vodafone Money Transfer?
- Where can I send funds using Vodafone Money Transfer?
- Will I be able to use the funds in my Vodafone Money Transfer account?
- What do I need to access BlackBerry App World?
- How do I access BlackBerry App World?
- Why do I need to create a BlackBerry ID?
Need help?
If you need assistance, please feel free to contact customer care at
8007111 International: +974 7700 7111 or care.qa@vodafone.com
Message from Vodafone
Vodafone is aware that fraudulent communications, especially emails, are being sent to members of the public purporting to be official correspondence from, or on behalf of, Vodafone, using the Vodafone name brand.
Frequently, these unsolicited communications claim to offer business opportunities, employment with Vodafone, or indicate that the recipient has won a competition or lottery.
Typically these are fraudulent communications from overseas designed to extract your personal details from you in order to use your personal information to steal money from bank accounts.
Vodafone has not authorised, and is not responsible for these communications. Vodafone advises the public to exercise caution with any request to provide any personal or confidential information.
